Course Overview - Certified Quality Manger

The pace of change in organizations has increased manifold in recent times. Improvement in processes, structures, and systems is has often been attempted to achieve better efficiency and effectiveness. However, it is known that most change initiatives fail to achieve their desired objectives. One of the reasons for the failure is the lack of skills among managers driving the change. While training their managers, organizations usually consider leadership development and developing skills for managing change as different challenges. Although most organizations train for leadership development, training for managing change is not given due importance.

Our Capabilities

We now offer a live virtual format for most programs. Our programs are built to deliver a world-class experience that’s as thought-provoking and rewarding as our in-person offerings. You will come away with the tools to succeed in a changing business landscape.

The Approach

Module 1 – Knowing Self

Knowing yourself – Self-awareness and Self-management
Knowing yourself – Emotional and social intelligence

 

Module 2 – Dealing with People at Workplace

Delegating effectively and motivating people
Building a high-performance team
Managing interpersonal conflicts
Decision Making and Biases
Moral dilemmas and Ethical leadership

 

Module 3 – Organization Strategy Making, Diagnosis, and Design:

Understanding organization strategy
Stakeholder analysis and competitor analysis
Types of organizational structures and their implications
Conducting Organizational Diagnosis
Understanding and diagnosing cultures
Balanced Scorecard – Online Simulation by Harvard University

 

Module 4 – Managing Change at Workplace

The process of managing change
Power and Politics of Managing Change
Organizational Change Simulation – Online by Harvard University
The Psychology of Change and Change Communication
Monitoring change initiatives
Coaching and Mentoring for managing change
Building organizational participation for change – Tools

Value Advantage

In today’s corporate world, the most valued Manager is the one who can Think Critically, Reason Logically, Define Problems, Create Solutions, Execute Solutions. All these qualities are some of the basic qualities that are expected in a Manager.

Course Information

  • Lectures:40
  • Quizzes:16
  • Seat Availble:7
  • Duration:16 Week
  • Course Price:20000 INR