Course Overview - Adequate customer handling

The relationships developed through a single great customer service experience not only can help deliver a sale, it can create a loyal customer that ensures repeat sales for years to come. Plus, with the state of the social and digital age, one incredible customer experience can immediately translate to thousands more. That’s why proper customer service training can help deliver a long-term increase in sales and customer loyalty.

Our Capabilities

Turn your customer service team into a competitive advantage and engine for growth with these training ideas and tools.

The Approach

  • Customer support shouldn’t be an afterthought. Happy customers come from excellent service and are your best advocates – even better than your most talented marketers.
  • That’s why we’ve compiled this guide. By the end, you’ll gain a complete understanding of how customer service training benefits your business, when different types of training might come in handy, and what materials you need to execute a thorough training program

 

Value Advantage

Happy, delighted customers are your very best bet for bringing in new business, and because of this, customer service teams need to deliver beyond your customers’ already high expectations.

That’s why customer service training is so important. You’re training your employees to deal with some of the most important people in your life — your customers.

 

Course Information

  • Lectures:40
  • Quizzes:8
  • Seat Availble:5
  • Duration:8 Week
  • Course Price:5000 INR
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